Problem Solving

There are times on your shift where you'll encounter clients or other individuals facing a problem. Frequently, they are going to look to you for assistance on the matter. The video below will explain a method to help you deal with these situations. A short quiz is attached, please complete the module.

Instructional Video: 
Questions:5
Attempts allowed:Unlimited
Available:Always
Pass rate:100 %
Backwards navigation:Allowed